Our Terms and Conditions

When you make a purchase, there should be no surprises. Our Terms & Conditions tell you exactly what to expect and explain in depth everything you might need to know about order processing and payments, as well as our free delivery service , 10-Year Homeowner Porcelain Guarantee and more. If there’s anything that you’d like clarified, please get in touch. One of our sales representatives will be happy to help.

Please be aware that every computer monitor and tablet device will have differing resolutions, and colour tones can often appear different depending upon this. Further, paving examples may have been photographed on bright, cloudy, wet, or dry occasions, all of which change the appearance of all landscaping materials, given the circumstances on the individual day.

Please contact us to determine your requirements ahead of ordering.

Chelmer Valley provides this website as part of its overall service to you. By accessing or using any of the content, information, data, text, graphics, photographs and other materials (“Material”) on this website you agree to these Terms of Use. If you do not agree, you should not use this website.

In addition to these Terms of Use, your use of certain services or parts of this website may be subject to specific and additional terms. Since you are also bound by these additional terms, you should review them where they are provided on this website. The specific terms take priority over these Terms of Use to the extent of any inconsistency.

These are the current Terms of Use and they replace any other terms of use for this website previously published on this website. Chelmer Valley may at any time vary the Terms of Use by publishing the amended Terms of Use on this website. You accept that by doing this, Chelmer Valley has provided you with sufficient notice of the amendment. By continuing to access or use any Material on this website after any amendment, you confirm your agreement to these Terms of Use, as amended.

Information and services on this website

The information contained on this website is liable to change and although Chelmer Valley makes every effort to keep material on this website up to date and accurate, there may be delays, errors or omissions. Chelmer Valley does not represent or warrant the suitability, completeness, accuracy or currency of any information contained on this website nor that any services will be uninterrupted, timely, secure or error-free.

The material and information on this website is provided for general guidance and is not intended to be advice. You should seek professional advice and assistance before you take any commercial decisions or action.

or other applicable laws or these Terms of Use, no part of the material on this website may be uploaded to a third party, linked to, framed, reproduced, adapted, performed in public, distributed or transmitted in any form by any process without the specific written consent of Chelmer Valley. Please contact us if you would like to place a link to any part of this website.


Chelmer Valley is not responsible for any error or omission on this website and reserves the right to make changes without notice. Chelmer Valley does not guarantee that this website or Third Party Websites will be free from viruses, or that access to this website or Third Party Websites will be uninterrupted.

Liability and complying with laws

To the maximum extent permitted by law, and except to the extent expressly specified or referenced in these Terms of Use, Chelmer Valley is not liable (whether in contract, tort, under statute or otherwise) for any loss, damage, or expense (including special, indirect or consequential loss, loss of profit or revenue, loss of use, legal costs and defence or settlement costs) that you or any other person incurs arising directly or indirectly out of or referable to material on this website or to Third Party Material.

Liability of Chelmer Valley for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the maximum extent allowable under the relevant laws.

You must comply with all laws in relation to your access or use of Material on this website, including laws of the country in which you reside or from which you access this website.


The agreement set out in these Terms of Use and your access to this website may be cancelled at any time by Chelmer Valley without notice. All restrictions, licences granted by you and all disclaimers and limitations of liability by Chelmer Valley will continue after cancellation.


Any part of these Terms of Use must be read down to the extent necessary to prevent that part or these Terms of Use being invalid, voidable or unenforceable in the circumstances. Despite that reading down, if a part of these Terms of Use is still invalid, voidable or unenforceable, and if the part would not be invalid or voidable if a word or words were removed, then that word or those words will be deleted, and the rest of these Terms of Use will continue to be fully enforceable.

A right of Chelmer Valley under these Terms of Use may only be waived in writing signed by Chelmer Valley.

You represent and warrant to Chelmer Valley that you are at least 18 years of age and otherwise have the power, authority and capacity to agree to these Terms of Use with Chelmer Valley.

These Terms of Use and your use of this website are governed by the laws of the State of New South Wales, Australia. Any rights not expressly granted in these Terms of Use are reserved by Chelmer Valley.

Links to other websites

This website may contain links to other websites operated by third parties (“Third Party Websites”). Those Third Party Websites are not under the control of Chelmer Valley, and Chelmer Valley does not endorse and is not responsible for any material on, or linked to from, Third Party Websites (“Third Party Material”).

In particular, and to the extent permitted by law, Chelmer Valley makes no warranties or representations:

regarding the quality, accuracy, merchantability or fitness for purpose of Third Party Material or products or services available through Third Party Websites; or

that Third Party Material does not infringe the intellectual property rights of any corporation, organisation or person. Chelmer Valley is not authorising the reproduction of Third Party Material by linking material on this website to Third Party Material.

Trade marks, copyright and linking to this website

“Chelmer Valley,” and all associated trademarks used on this website are registered or pending trademarks of Chelmer Valley and/or its related entities. Copyright in the material on this website is owned or licensed by Chelmer Valley.Except where necessary for viewing material on this website on your browser, or as permitted under the Copyright Act 1968 (Cth)